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Topic: Where can I find my account?

Originator: annejeannefromparis  Date: 06-Dec-14 06:20


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Post: Submitted by - lindahowe  Date: 07-Dec-14 08:26


Hi Anneli, sorry you have been having a problem today but we have received a lot of orders over the last 2 days so I can only assume the error was with sage pay. If you email me on ekemp@dsl.pipex.com I will check that we received your order can you make sure you give me your full name thanks linda


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Post: Submitted by - rabfixit  Date: 08-Dec-14 06:17


I had the same problem with an order placed on Saturday 6th - no email from Sage Pay confirming the order. However, I found it later in the Spam folder within gmail (I use a google email address). I assume that Sage Pay must have changed something in their email address which has caused google to think it is Spam! Suggest that people having this problem recently check the Spam folders within their Internet Service Providers webmail site. Hope this helps...


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Post: Submitted by - rabfixit  Date: 08-Dec-14 06:21


Just checked my current order with past orders and Sage Pay have not changed their email address - it must be Google updating their Spam filters!


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